Return Policy

You can change your order and returned it within fourteen (14) days after receipt. The condition is that the product is complete and unused and in a posted with appropriate and undamaged packing.

Exchange
Do you want to exchange an item? You can order a new article and write down under “orders note” that it is an exchange. You then send to exchange the item back. Once we receive this we will send the new article. Any difference will be settled upon receipt of the item. If you pay more you will receive a new invoice by e-mail with the amount due.

In an exchange, we send you the new article free of charge. The cost of returning the item to exchange is for your account.

Returns
You can return an item. You will receive the purchase price and shipping costs. Add the invoice / return form with the return, please with the reason for return, your IBAN number and name. Return costs are for you.

Return address
The Dutch Box
T.a.v. department Returns
Noorderstraat 36
9525 TC Drouwenerveen
The Netherlands

CONTACT US

If you haven any question please feel free to contact us and we'll get back to you, asap.

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