Frequently asked questions

The Dutch Box

On the website under “my account” you can log in with your email address and password that you received upon signing up via email. If you have problems logging in, please contact our customer service at: info@thedutchbox.com

Please send a email to our customer service at: helpdesk@thedutchbox

Yes you can, when you login to your account you can see what you have orderd now and in the past.

Delivery

At the moment we deliver in several countries like; Austria, Belgium, Bonaire, Canada, Curacao, Denmark, Finland, France, Germany, Italy, Luxembourg, Netherlands, Norway, Portugal, Republic of Ireland, Spain, Switzerland, United Kingdom, United States.

When you are not at home, we will come back the next delivery day.

Of course it is possible to deliver the box at a different address!

Payment

The price of a Dutch Box is every month the same!

You can pay with Creditcard, Paypal, Ideal, Mister cash and Soforbanking.

Once you order the Dutch Box you will be charged right away.

Customer service

You can reach us at info@thedutchbox.com or with the contact form on the contact page.

The Dutch Box is based in The Netherlands, we are available by phone from 9:00 till 17:00 local time. You can alway reatch us at info@thedutchbox.com or with the contact form on the contact page. We will answer as soon as possible!

If you have a complaint or a remark. You can reach us at info@thedutchbox.com

CONTACT US

If you haven any question please feel free to contact us and we'll get back to you, asap.

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